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Farmers Insurance and Colossus Information

Does insurance company ’low-ball’ pain and suffering? (Must read!)

Low-ball offers nothing new in insurance industry (Must read!)

Farmers Insurance Internal Memos Released! According to memos from Farmers Insurance, Dietz and his colleagues’ salaries and bonuses were tied to practices that encouraged the delay, denial, underpayment and forced litigation of claims. One document encouraged adjusters to settle small claims below their value, adding adjusters should learn “…to say “sorry, no more,” with a toothy grin and mean it.” Make sure to read the very last page of this document! This sums up Farmers Insurance: Farmers Insurance Colossus Internal Memos!! (Must read!)

Robert Dietz was a Senior Claims Adjuster for Farmers Insurance Exchange from 1987 until 2001. According to Robert, Farmers Insurance used Colossus to "automatically cut 20 percent from what they know they owe on a claim.” For details see Farmers Insurance Rob Dietz | Rob Dietz Script (Mr. Dietz endorses R-67, see video below)

The Insurance Hoax This article exposes how property casualty companies have been minimizing claim payouts to claimant with "hardball" tactics designed to wear down claimants. These tactics include data minipulation, over compensated expert witnesses and over zealous claims adjusters who receive bonuses and raises based upon how low they can settle claims. The Insurance Hoax Also see Home Insurers' Secret Tactics Cheat Fire Victims, Hike Profits


Information from
What is Colossus?  (See the right side of page for navigation instead of using additional links below)
How does it work?
What Should I do?
Letter To The Adjuster Regarding Colossus
Follow-Up Letter to Adjuster Re: Colossus
Colossus Letter to State Insurance Commissioner (Insurance Adjuster Did Not Respond)
Colossus Letter to State Insurance Commissioner (Insurance Adjuster’s Response Unsatisfactory)
Colossus References

Other Articles:

What If The Company Won’t Pay?  (See sections WHEN YOU HAVE A CLAIM and WHEN YOU HAVE A SERIOUS DISPUTE)

Combating Colossus, by Peter Michael Anderson (page 1, 9, 13,17)

Colossus: What Every Trial Lawyer Needs To Know  (in HTML) by Dr. Aaron DeShaw, Esq.

Colossus vs. the Human Race by by Shawn Steel, Esq

The "Colossus" Claims Program, and How It Affects You and Your Patients, by Arthur Croft, DC, MS, MPH, FACO, FACFE

The Truth about Colossus: Are You Just A Magnetic Image? By Jeanine Steele

Colossus’ at the Accident Scene: Software of Insurers Spurs Suits Insurers Use Program to Calculate Payouts For Injuries, but Many Claim It Is Misused. By JERRY GUIDERA Staff Reporter of THE WALL STREET JOURNAL 

Grange Promotes Fast and Consistent Claims Handling with CSC's ... 

Recovery and Resolution: Colossus- Knowledge is the Key

Pemco web site: "Colossus can’t account for ALL the characteristics of any specific claim, specifically the human-element aspect. That’s why we rely on our adjusters to use their own judgment, instead."

Search Google for Colossus to read more.

Alternatives to Farmers Insurance


Data below from the Seattle Post-Intelligencer.... 

Farmers Insurance and Colossus

* Colossus is a registered trademark of Computer Sciences Corporation (CSC)


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